When marketing to Black consumers, it is important to prioritize authentic brand experiences and steer clear from transactional ones. Successful brands build and nurture customer loyalty by developing insights-driven media campaigns and fostering sponsorships that express their shared values to current or prospective customers. But after several challenging years of a global pandemic, socioeconomic shocks and social justice events including the protests surrounding the deaths of George Floyd and Breonna Taylor, have audience values shifted? What must brands do to win the hearts of most Black consumers? To help marketers create deeper and more rewarding connections with Black consumers, we’re…
Updates on the latest topics and trends in multicultural marketing.